As a Designer, Researcher and Business Analyst,
I help organisations drive customer-centric decision-making using insight-driven design methods to improve both customer experience and business outcomes.

To me, design is the language of empathy. Placing the human element at the forefront, I believe that understanding people is the key to creating lasting impact.

My diverse experience working in the private and public sectors across healthcare, education technology, justice reform, urban development and more has challenged me to seek opportunities to solve complex problems, drive innovation, and envision better futures.

With over 6 years in the design ecosystem, I am proficient in stakeholder management, project planning, and workshop facilitation, designing meaningful experiences for customers, employees, and stakeholders that align with business objectives.